Forum Discussion

larrygr's avatar
larrygr
New Poster
5 years ago

no internet connection

Connectivity test shows: unable to resolve gateway and you do not have connectivity to the gateway. Unplugging modem does not help. Calling Hughesnet just got message and hung up.
noservice
Performance
  • Liz's avatar
    Liz
    5 years ago

    Hi Larry,

     

    You should be back online, I got a report confirming that engineering resolved this. Thank you for your patience!

     

    -Liz

     

  • larrygr's avatar
    larrygr
    New Poster
    5 years ago
    As soon as this posted, the connection test was able to complete but shows 60% packet loss with limited connectivity
      • Liz's avatar
        Liz
        Moderator
        5 years ago

        Hi Larry,

         

        You should be back online, I got a report confirming that engineering resolved this. Thank you for your patience!

         

        -Liz