Forum Discussion
Frustrated_1
2 years agoNew Poster
No Return Call
I got a phone call on Thursday, 1/11/2024 from Christopher Guerrero with hughesnet. He was the nicest employee I have spoke with to-date. However, he told me he would get me some answers and call me ...
Remy
2 years agoModerator
Frustrated_1,
Thanks for reaching out! We are unable to connect customers with specific agents, as they do not have specific phone numbers to call. I will have your previous case escalated, which will get you a call back from our escalation team!
Thanks,
Remy
Frustrated_1
2 years agoNew Poster
Thanks Remy! I still haven't gotten a call back from him or a member of his team which is frustrating because I was told some info that I would love to move forward with regarding my account but can't do that without hearing what he has found out.
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