JoeMan
6 years agoNew Poster
Not happy at all.
I've had it a month, not at all what the saleman told me it would be. This is not right, was not told there would be data limits like this, was also told the plan he set me up would be plenty of data...
- 6 years ago
Hi JoeMan,
Good news! We got a very quick turnaround on the sales call review request for you. While there was no discussion around a "free month" on the sales call, the sales rep did not properly set expectations regarding the monthly data allowance, and for that I do apologize. That sales rep will be coached to meet our normal standards. Thanks so much for bringing this to our attention so we can improve our service to others!
Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.