Forum Discussion

eco's avatar
eco
Senior
2 months ago

Outages Weekly

  We have been having outages of service 1-2 times a week for the past 4 weeks, in the afternoon,between  3 and 5 Pm PST . They usually are for about 10 minutes or less.  We also have outages abou...
Performance
eco's avatar
eco
Senior
2 months ago

My wife said she had an outage last nite for at least 4 hours. I was not there so could not get a state code. 

I didn't get a reply from the last post regarding an outage, I posted the state code.

The last state code 11.3.1 is what the recent state codes display shows. I just checked it.

That's more than a weather disruption. I believe our NOS in N Dakota? 

Thanks

  • Remy's avatar
    Remy
    Moderator
    2 months ago

    eco,

     

    Thanks for following up! We appreciate the logging and provided state code. Just for data matching purposes, around what time did the outage begin last night? I'm going to be taking a deeper look into this to see if I can find a quick solution to this for you.

     

    Thanks,

    Remy

    • eco's avatar
      eco
      Senior
      2 months ago

      Remy ;

      My wife said about 10 Pm pst .The state code showed the same code as last time- 11.3.1.

      In the past outages they were in the late afternoon, but we also have had them at the later evening 10 Pm .

      Thanks for your reply;)