Forum Discussion

edthetermite's avatar
edthetermite
Freshman
2 years ago

Plan Data used during Bonus Plan Data time window.

I got out of bed at 2 am to initiate the downloading of 6 movies "On Demand" from Dish Network. The intent being to utilize the 50 GB Bonus Plan data instead of our 100 GB Regular Plan Data. At the ...
Data Management
GabeU's avatar
GabeU
Distinguished Professor IV
2 years ago

Give the reps here a chance to help. They're on Monday thru Friday from approximately 9AM to 6PM EST. 

  • edthetermite's avatar
    edthetermite
    Freshman
    2 years ago

    I was on the phone with them for an hour and a half. About 45 minutes before they had me turn off the HughesNet modem for an hour and then another 45 minutes after power was restored to the modem. 

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      2 years ago

      What GabeU meant was to give the reps on this site a chance to help you.  They can do more than the phone reps, provided you're a residential subscriber. 

      • edthetermite's avatar
        edthetermite
        Freshman
        2 years ago

        I am all ears.