Forum Discussion
Give the reps here a chance to help. They're on Monday thru Friday from approximately 9AM to 6PM EST.
I was on the phone with them for an hour and a half. About 45 minutes before they had me turn off the HughesNet modem for an hour and then another 45 minutes after power was restored to the modem.
- maratsade2 years agoDistinguished Professor IV
What GabeU meant was to give the reps on this site a chance to help you. They can do more than the phone reps, provided you're a residential subscriber.
- edthetermite2 years agoFreshman
I am all ears.
- Remy2 years agoModerator
edthetermite,
Thanks for reaching out! I see this is your first post! Welcome to the Community! We'd love to help figure out this Bonus Zone issue, but I was unable to locate the account connected to your Community profile. Please send a private message to the link provided below, with your account number or a phone number attached!
https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584
Thanks,
Remy
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