Forum Discussion

bkeeper1's avatar
bkeeper1
Junior
9 years ago
Solved

Problem AGAIN with speed in evening!

.68 on your test a few minutes ago.  Very slow in evening  below 1.0 at times -- buffering, etc.  check  testmy site and your site the last couple of days.  Speed acceptable in morning.  I know traffi...
  • Amanda's avatar
    Amanda
    8 years ago

    bkeeper -our last discussion ended with upgrade and cancellation options. I have private messaged you about upgrading and what I can do for you.

     

    Amanda

bkeeper1's avatar
bkeeper1
Junior
9 years ago
Hi Amanda;
Hope you had a good weekend.  It has been pretty much the same here (with the connection speed) as it has been lately..  Sure hope this gets fixed soon. I have been running a lot of speed tests - so you can check those out on the testmy page. 
Thanks,
Cliff
bkeeper1's avatar
bkeeper1
Junior
9 years ago

Have not heard from you.  Still having same problem.  What is happening?  When is the new one going online or whatever?  Would appreciate knowing you are still there.

Cliff

 

  • bkeeper1's avatar
    bkeeper1
    Junior
    9 years ago
    Hi Amanda;
    Problem is getting WORSE - STILL NO SPEED IN EVENING!!  I know you are busy - what with the changeover etc.,  but would appreciate it if you would at least wave as you go by.  Any idea how much longer this is going to be?  It is really getting old.  Keep smiling -- things have to get better (I hope).
    Thanks for your help 
    Cliff

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    • bkeeper1's avatar
      bkeeper1
      Junior
      8 years ago

      Another bad weekend.  Wife says to have patience, but I am getting tired of the slow speed. We have been downloading (a lot of) movies during the times when the speed is somewhat acceptable, so that we (have a choice) (can watch them) all the way through without the constant buffering.  BUT this means that I have exceeded the expected usage for this data cycle.  Thank goodness I had a backup of tokens.  It will all work out.  I am not giving up on Hughes and you yet.  Any idea of how much longer?  You must have quite a mess right now.  Smile, it could be worse.

      Thanks, 

      Cliff

      • bkeeper1's avatar
        bkeeper1
        Junior
        8 years ago

        Is there anybody still working on my case?  Other that the e-mail about "upgrading to Gen5 - I have not heard from anyone for weeks.  I would appreciate an answer.

        After reading the information about Gen5 -- it is not for me at this time.

        We do have the current speed problem which has to be solved. 

        Hughes spends so much effort and money advertising for new customers it seems to me they would be better off doing a little more to take care of current customers.  Then they wouldn't have so many unhappy with their service!  

        AND right now I am VERY unhappy.

        :mansad:

        Bkeeper