Forum Discussion
Promotion has expired; now being throttled?
"Has anybody else experienced this after their "promotional offer" has expired? Any idea what this "promotional offer" is / was?..."
I had a promotional offer, and when it ended, nothing changed except the monthly fee went up.
There is likely something else going on with your system that coincided with the expiration of your promotional offer.
Shortly after I received notice that my promotional period was expiring, I expected to pay $10 more a month. No! It's $20 more a month. And, shortly after that got paid, I had trouble getting into my email. After a few days, that problem was resolved. But, a day later, a different problem with email. Every time I tried to send a message, I instantly received notice that the message was refused by the receiving ISP which considered it SPAM. And when I looked up Error Codes 500 and 544, the explanation was that the sending ISP -- HughesNet -- did not have certain criteria to protect the recipient. After that, I also noticed that anytime I attempted to Compose a new email, the address bar would change from 'Secure' to 'Not Secure'. It's been almost a week now, and I'm wondering how long it takes for HughesNet to correct the problem. I'm quite sure it must be affecting many more customers.
Your issue(s) is unrelated to the OP's. If you would like help with your issue(s), please start a new topic, which you can do here...
https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport
