HI gang, Recently recieved this from Hughesnet: "Dear Mark, Thank you for being a HughesNet customer. We wanted to let you know that your HughesNet Gen5 20GB Next Plan Up promotional offer w...
Shortly after I received notice that my promotional period was expiring, I expected to pay $10 more a month. No! It's $20 more a month. And, shortly after that got paid, I had trouble getting into my email. After a few days, that problem was resolved. But, a day later, a different problem with email. Every time I tried to send a message, I instantly received notice that the message was refused by the receiving ISP which considered it SPAM. And when I looked up Error Codes 500 and 544, the explanation was that the sending ISP -- HughesNet -- did not have certain criteria to protect the recipient. After that, I also noticed that anytime I attempted to Compose a new email, the address bar would change from 'Secure' to 'Not Secure'. It's been almost a week now, and I'm wondering how long it takes for HughesNet to correct the problem. I'm quite sure it must be affecting many more customers.
Just to amplify GabeU's point, it's more likely that one of two things happened: 1. You modem rebooted into a different GWID/outroute configuration that is more congested than what you were in. You can try doing a hard reboot by unplugging the modem from the wall, waiting a few minutes, then plugging it back in to re-associate to a better configuration.
2. There's a problem with the upstream provider's routing tables that's affecting speed to specific locations, such as Microsoft (I mention this because Level3 has been having sporadic issues going to MS for the past couple of months).
Do you know when, or how often, the Activity section of the adapter's stats resets? The reason I ask is that I just turned my computer on about twenty minutes ago, after having been off for a while, and it shows the following....
Now, of course, there's no way I downloaded 7.6GB or uploaded nearly a half gig of data in twenty minutes. It just gets me wondering when it resets. When I originally replied earlier it showed 7.5... something or other for the download, so it's not resetting when I shut the computer down (no sleep or hibernation, but complete shutdown). The time is resetting, but not the data.
Thanks for the reply; I manually reset ethernet adapter stats each day when I log in at 4:30 am to closely monitor what is going on and I also run glasswire daily. As the extended data allowance ends at 8 am, I also then reset the adapter stats to monitor my usage as less data is allowed to download from then till 2 am without buying the tokens.
Anyway, good thing I posted this as somebody at Hnet must have read it and created a troubleticket and resolved the issue; would have been nice for them to send me the ticket number so when this happens again, I can get it resolved easier :mansad:. Somebody must have jiggled a cable or reset a switch or something. As my adapter stats are reset each morning, I have included a picture this morning of how it usually reads when working properly - you can see I am working much MUCH better now!! Working SO good in fact, I better WATCH that data throughput :manhappy: .
Ha ha ...yes, I learned years ago to reset the adapter stats daily as it will gradually get bigger and bigger and bigger if not reset. Then one day you'll look at it after turning the system on and it'll read 50 + gb or whatever.... and you'll be sitting there scratching your head and muttering to yourself :manlol: I do run the glasswire - nice to see when NOTHING is going on if it's a site related issue or system issue. If my slots site is not working, I'll jump to CNN.COM to see if glasswire reports activity there - if not, it's a system problem - if activity at CNN.COM, then it's a site problem. I've doing the slots since last summer - several hours a day, so I know when something is amiss.
