Re: Connecting to wifi on Gen 5 Ht2000w modem
Hi, I know this post is from forever ago. My administrative password isn’t admin. It’s not working and honestly I don’t know what to do. I’m just trying to change my WiFi password so my roommates sta...
Hi PPannell34,
You will need to reset your modem to factory in order to login if you currently cannot. Please be sure you do the following using a computer or laptop directly connected to one of the LAN ports of the HughesNet Wi-Fi Modem.
Download the HT2000W Wi-Fi Modem User Guide
How to reset to factory settings
- On the back of the HT2000W (right under the white label), there is a ‘Reset’ button.
- Use a paper clip (or some small/thin object to insert in the hole)
- Insert the paper clip, press the button one time and release
- Press the WPS button on the front of the HT2000W
- After the lights on the HT2000W are back on, login using the password on the back of the modem. (Refer to the User Guide for appropriate modem lights)
Please let me know if this resolves your issue or if you have any further questions or concerns.
Thank you,
Amanda
