Forum Discussion
HN out of service over 22% in a 12-hour period with clear skies. 12.7.1 State Code is killing us.
Over the past few days, our HN has been going down constantly every 15-20 minutes. We called Tech Support 3 times over the past couple of days and was told it was just bad weather which we did have....
Hello,
Those of you in Louisiana (Beam 53) should have operational services now. Our engineers found a configuration issue in one specific network route, corrected it and restored service. If you are still experiencing issues, please powercycle your HughesNet modem. Should it persist, please let me know.
Thank you,
Amanda
'Aloha transmission is unsuccessful'
Technically, it means the transmitter is sending a beacon but it's not getting ack'd back.
Edit: One possibility for the error is an erratic problem at the gateway if there is a trend, so it could be that.
Just an update since my original post:
Like Phillip, we're picking up 112.1.12 errors as well as the 12.7.1
It's been almost 48 hours with relatively clear skies here in SW Louisiana since I reset/rebooted the modem.
12.1.12 has caused 4.44%, 26 transitions, 7316 durations
12.7.1 has caused 17.2124%, 513 trnsitions, 28340 durations
Signal strength is 133
Red X across the UPLINK on every hour, both current and history.
The outages occur almost as if they're on a timer....really weird.
