Forum Discussion
modem shuts down
I was just hooked up last week and everything worked great for the 1st two days. After that the modem shuts down about every 5-10 minutes even when not in use. It boots back up 3-4 minutes later
Hi 7155570761,
It's been a while since we last heard from you, and your diagnostics are showing no unusual reboots like before, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Have a good weekend!
-Liz
Hello 7155570761,
I'm glad you found the community, thank you for posting. I pulled up your account to investigate and sent a command to your modem. Please monitor its performance and let me know if it's still rebooting constantly.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
still shutting down
