Forum Discussion

Hnet57's avatar
Hnet57
Freshman
5 years ago

Problem with phone/voice-garbled voice output

Greetings. I am new to this voice service from HughesNet and just installed it a couple of days ago. The Incoming caller sounds clear but my voice is garbled. I called in to complain about this so the...
Voice
  • Liz's avatar
    Liz
    5 years ago

    Good morning Hnet57,

     

    I appreciate your patience while our VOIP team addressed this for you. This should be fixed by now, can you please confirm that your recent calls are clearer?

     

    Thanks,

    Liz

Liz's avatar
Liz
Moderator

Good morning Hnet57,

 

I appreciate your patience while our VOIP team addressed this for you. This should be fixed by now, can you please confirm that your recent calls are clearer?

 

Thanks,

Liz

Hnet57's avatar
Hnet57
Freshman
5 years ago
Hi Liz! I am happy to report that the phone service is working great now. We have made a few long calls and everyone was clear and no calls were dropped. Thanks to you and team for resolving this issue. I think we can close this problem report out.
  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Wonderful to hear that Hnet57, thank you for the confirmation! Have a great weekend!

     

    -Liz