Forum Discussion
Severe speed issues, is there an issue at Hughes?
Since the morning of August 11th, ive been having severe speed issues. I barely get more than 20kbs when downloading, im having a lot of trouble loading anything on Facebook, cant use Youtube, so for...
Thanks for the update, Danny89. There are times when heavy traffic demands will slow down your browsing performance but our network engineers are continually assessing service performance metrics and adjusting parameters to accommodate the increasing demand for internet bandwidth.
-Liz
Its been running well since Monday, but its just now(or within the last hour) started the slowness again, my download speed on the testing site went from 322kBs to 29kBs!
I entered the FAP condition yesterday though, and before then it was running fast as the test shows, so I definately think this is something on the outside of my set up. But never know of course!
Glad I'll have my full data back in the next day or two, but it was doing this crazy slow mess even when I still had data during the bonus zone time(and of course, during the bonus time!). Would this indicate an overload of people in the area? The only internet running devices right now are the Dish Hopper that shouldnt be doing anything, and that aforementioned printer, so I dont think I have a data leech hiding anywhere, and since it worked fine while I had the data token, it must not be anything to do with my modem or dish itself.
Hopefully it'll resolve itself soon though!
Edit: Just to note, on the last test that showed 29kB/s, I only did a 1MB download since the slowness hit, noticed that a forum was loading like it just woke up in 1994, gonna do some 3MB ones. Also nothing of note happened before it went back to the crazy slow. I was watching youtube videos in low quality this morning, but I wasnt at the computer or any internet device when the slowdown began. Also my state code is 24.1.1 Download Throttled
Thanks for the update, Danny89. There are times when heavy traffic demands will slow down your browsing performance but our network engineers are continually assessing service performance metrics and adjusting parameters to accommodate the increasing demand for internet bandwidth.
-Liz
Not sure when it started running correctly, but its been running well since yesterday, and my data turns over at midnight so that should work fine!
At this point with how its been going and what testing has been done, is it safe to assume that its not an issue with my equipment, or an issue with the entire Hughes system(communications with the satellite or something wrong at the ground station), and just that theres a heavy overload going on at certain times?
Its absolutely brutal, but if there is an overload, thats all there is to it
