Forum Discussion

Scottsr's avatar
Scottsr
Freshman
2 years ago

Slow upload speeds

I am unable to play videos or do zoom calls without severe buffering even on low resolution. The speed tests revealed very slow upload speeds.  
Performance
Scottsr's avatar
Scottsr
Freshman
2 years ago

Thank you

  • Remy's avatar
    Remy
    Moderator
    2 years ago

    Scottsr,

     

    Thanks for reaching out! We'd love to take a look into this for you, but I was unable to locate the account connected to your Community profile. Please send a private message to the link provided below, with your account number or a phone number attached!

     

    https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

     

    Thanks,

    Remy

    • Scottsr's avatar
      Scottsr
      Freshman
      2 years ago

      Thank you, message sent.