Forum Discussion
Received a new modem, and password doesn’t work :(
I received a new modem and the password on the sticker on the back does not work. I have typed it every way possible and it does not work. I’m so frustrated! I tried called for help and was on hold f...
Outside of using an ethernet USB adapter or borrowing a laptop that has this connection, no. It is very rare for the password on the sticker to not be accurate and I do apologize for the inconvenience. If you are able to do either of those recommendations, that would be best as the other options would take much longer. -Damian
I just ordered an Ethernet adapter off of Amazon, it’s to be here on Friday.
