Forum Discussion
Slow speeds only in prime time hours
I see there's other complaints but I'm not sure what was resolved with this issue. I have the 15mg plan, using the HT1100 modem. In the mornings I get 20+ download speeds using testmy.net. Afternoo...
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
I'm sort of in the same boat as you. I have fantastic speeds during off peak hours, but often my speeds during peak hours can get quite low, as is evidenced below. However, for me, it's not been much of a problem, as I don't stream. When it comes to regular browsing, I don't notice any difference between the times when it's the speed below or when I'm hitting 30Mbps. That's just me, though. If you are trying to stream or watch a video, I can see how it can be a problem.
To add, there's nothing wrong with my setup or equipment. I'm just on a packed beam/gateway, and during peak hours a lot of people are on. But, again, it doesn't really bother me, but that's just me.
To add, there's nothing wrong with my setup or equipment. I'm just on a packed beam/gateway, and during peak hours a lot of people are on. But, again, it doesn't really bother me, but that's just me.
