Forum Discussion

dhorwath's avatar
dhorwath
Sophomore
8 years ago

Slow speeds only in prime time hours

I see there's other complaints but I'm not sure what was resolved with this issue.  I have the 15mg plan, using the HT1100 modem.  In the mornings I get 20+ download speeds using testmy.net.  Afternoo...
  • dhorwath's avatar
    dhorwath
    8 years ago

    Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it.  The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have.  With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g.  Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.

    thanks Amanda!

BirdDog's avatar
BirdDog
Assistant Professor
8 years ago
On Jupiter 1 satellite I can stream at that speed on low def Netflix. Sure, takes a few to load but really no buffering once it catches up.

Also having those low speeds at night lately. My beam isn't overloaded too bad that I'm aware of. Kinda wondering if they're messing with things getting ready for the new satellite. Maybe redirecting traffic to fewer servers and outroutes while they upgrade facilities? Would like to think that could be a reason, I can live with that short term.