Forum Discussion

dhorwath's avatar
dhorwath
Sophomore
8 years ago

Slow speeds only in prime time hours

I see there's other complaints but I'm not sure what was resolved with this issue.  I have the 15mg plan, using the HT1100 modem.  In the mornings I get 20+ download speeds using testmy.net.  Afternoo...
  • dhorwath's avatar
    dhorwath
    8 years ago

    Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it.  The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have.  With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g.  Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.

    thanks Amanda!

BirdDog's avatar
BirdDog
Assistant Professor
8 years ago
Month or so ago my speed went to total doo doo day and night when they switched my outroute.

Again, would like to think maybe a new path for the new satellite they were testing out. Went back to normal once they put me back to previous outroute.

Has declined the last few weeks again which I can't help but think it has to do with traffic diversion while they upgrade. Kind of like new highway construction, things get worse before they get better.

Just an old man's ramblings and conjecture though.