Forum Discussion

dhorwath's avatar
dhorwath
Sophomore
8 years ago

Slow speeds only in prime time hours

I see there's other complaints but I'm not sure what was resolved with this issue.  I have the 15mg plan, using the HT1100 modem.  In the mornings I get 20+ download speeds using testmy.net.  Afternoo...
  • dhorwath's avatar
    dhorwath
    8 years ago

    Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it.  The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have.  With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g.  Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.

    thanks Amanda!

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago
dhorwath,

I don't think they need any more tests than what you have performed for now unless you can get some early morning or afternoon tests (around 3-4PM and 7-9AM).  Many more tests at the same time period looks to show similar results day after day and at this point, IMO, is draining valuable data allowance.