Forum Discussion
Slow speeds only in prime time hours
I see there's other complaints but I'm not sure what was resolved with this issue. I have the 15mg plan, using the HT1100 modem. In the mornings I get 20+ download speeds using testmy.net. Afternoo...
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
dhorwath,
Thursday evening update from seasterbrook:
I ran five,12Mb, download tests on testmy.net and my average speed was 441 kbps. I also received this message from testmy.net:
"You might have a problem... Your connection scored only 5% of the Hughes Network Systems average (95% slower)..." [which based on my 10Gb plan is pretty accurate]
You can go to my thread to to see the jpeg of the download speeds. I notified Amanda that the tests were run per her request. We'll see what happens.
Thursday evening update from seasterbrook:
I ran five,12Mb, download tests on testmy.net and my average speed was 441 kbps. I also received this message from testmy.net:
"You might have a problem... Your connection scored only 5% of the Hughes Network Systems average (95% slower)..." [which based on my 10Gb plan is pretty accurate]
You can go to my thread to to see the jpeg of the download speeds. I notified Amanda that the tests were run per her request. We'll see what happens.
