Forum Discussion

dhorwath's avatar
dhorwath
Sophomore
8 years ago

Slow speeds only in prime time hours

I see there's other complaints but I'm not sure what was resolved with this issue.  I have the 15mg plan, using the HT1100 modem.  In the mornings I get 20+ download speeds using testmy.net.  Afternoo...
  • dhorwath's avatar
    dhorwath
    8 years ago

    Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it.  The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have.  With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g.  Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.

    thanks Amanda!

andy.donna's avatar
andy.donna
New Poster
8 years ago
i have problems like everyone else  my daytime speeds from when i get up til 4;30 central time run around 23mbps  from 4;30 til 11;00 pm my speeds drop below 1 mbs    test  readings are starstarstar   down arrow Download :: 463 Kbps 58 kB/s  up arrow Upload :: 549 Kbps 69 kB/sSpeed in Mbps98% slower than The Index 24.2 Mbps98% slower than the US Average 22.6 Mbps95% slower than My Host Average 9.2 MbpsComparable to My Average 0.5 MbpsMy Download Speed 0.5 Mbps02468101214161820222426My Download Speed: 0.5 Mbps


Speed in Mbps90% slower than The Index 5.8 Mbps92% slower than the US Average 7.1 Mbps5% slower than My Host Average 0.6 Mbps10% slower than My Average 0.6 MbpsMy Upload Speed 0.5 Mbps00.511.522.533.544.555.566.577.5My Upload Speed: 0.5 Mbps


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