Forum Discussion

dhorwath's avatar
dhorwath
Sophomore
8 years ago

Slow speeds only in prime time hours

I see there's other complaints but I'm not sure what was resolved with this issue.  I have the 15mg plan, using the HT1100 modem.  In the mornings I get 20+ download speeds using testmy.net.  Afternoo...
  • dhorwath's avatar
    dhorwath
    8 years ago

    Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it.  The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have.  With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g.  Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.

    thanks Amanda!

andy.donna's avatar
andy.donna
New Poster
8 years ago
starstarstar   down arrow Download :: 528 Kbps 66 kB/s  up arrow Upload :: 1.3 Mbps 159 kB/sSpeed in Mbps98% slower than The Index 23.1 Mbps98% slower than the US Average 22.6 Mbps94% slower than My Host Average 9.2 Mbps6% faster than My Average 0.5 MbpsMy Download Speed 0.5 Mbps02468101214161820222426My Download Speed: 0.5 Mbps


Speed in Mbps76% slower than The Index 5.4 Mbps82% slower than the US Average 7.1 Mbps120% faster than My Host Average 0.6 Mbps148% faster than My Average 0.5 MbpsMy Upload Speed 1.3 Mbps00.511.522.533.544.555.566.577.5My Upload Speed: 1.3 Mbps


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You might have a problem...Your connection scored only 6% of the Hughes Network Systems average (94% slower). This does not always mean that you're in bad shape. If the Internet package you subscribe to is slower than most people using your ISP you'll see this message        THIS TEST WAS DONE HOOKED STRAIGHT TO THE MODEN