Forum Discussion

dhorwath's avatar
dhorwath
Sophomore
8 years ago

Slow speeds only in prime time hours

I see there's other complaints but I'm not sure what was resolved with this issue.  I have the 15mg plan, using the HT1100 modem.  In the mornings I get 20+ download speeds using testmy.net.  Afternoo...
  • dhorwath's avatar
    dhorwath
    8 years ago

    Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it.  The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have.  With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g.  Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.

    thanks Amanda!

dhorwath's avatar
dhorwath
Sophomore
8 years ago
glad it's not affecting you, but everyone's situation is different.  My wife runs a business on-line, and can't do so after 4:00 pm.  We stream movies on-line, paying for memberships to do so, but when I get home from work it's a no-go.  This has been going on since around Chistmas time.  I'll be sure to post and sing the praises if/when this is fixed.  We'll see