Forum Discussion
Slow speeds only in prime time hours
I see there's other complaints but I'm not sure what was resolved with this issue. I have the 15mg plan, using the HT1100 modem. In the mornings I get 20+ download speeds using testmy.net. Afternoo...
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
glad it's not affecting you, but everyone's situation is different. My wife runs a business on-line, and can't do so after 4:00 pm. We stream movies on-line, paying for memberships to do so, but when I get home from work it's a no-go. This has been going on since around Chistmas time. I'll be sure to post and sing the praises if/when this is fixed. We'll see
