Forum Discussion
Slow speeds only in prime time hours
I see there's other complaints but I'm not sure what was resolved with this issue. I have the 15mg plan, using the HT1100 modem. In the mornings I get 20+ download speeds using testmy.net. Afternoo...
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
I agree with dhorwath "every situation is different". Many of us rely on the internet in the evening and when you are paying $80+ month for service you expect it to work 24/7.
In any event, test results tonight (Friday PM), so far, were incredibly good compared to test results from the past months. I will check again in a few days.
In any event, test results tonight (Friday PM), so far, were incredibly good compared to test results from the past months. I will check again in a few days.
