Forum Discussion
Slow speeds only in prime time hours
I see there's other complaints but I'm not sure what was resolved with this issue. I have the 15mg plan, using the HT1100 modem. In the mornings I get 20+ download speeds using testmy.net. Afternoo...
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
Mr. Corrosive,
Overselling the network is understandable, as you say. I can accept the fact that it is going to happen. Glad to hear that Hughesnet is making profits. The thing that makes me frustrated is that they have a new satellite. Those of us that have had speed issues for 5+ months in my case, should automatically get moved to it and not expect to pay more or start over on a contract. Seems reasonable to me.
If I was getting the speeds that you are, you never would have seen or heard from me at all. I would have been happy with my service and renewing it at the end of 2 years. I'm not one of those nerd types sitting around in my boxers all day checking in on bulletin boards and coming down on others. Until you have gone 5+ months with 1mg or less speed after expecting at least 15 or 60% of 15 at night which is what I was sold, you have nothing to bring to the post I started back in January.
"If I was getting the speeds that you are, you never would have seen or heard from me at all."
You mean speeds like these? Where two results are litterally as slow as Dial Up?
Sorry to say, but, I know why those speeds occured, and I accept the fact of why they happened. And no way in heck would I try a 12MB download test at those speeds, ever download a 12MB file on dial up? LOL
Did Hughes "fix" my issue? Yes and no, they offered me Gen5 when Gen4 was at capacity and I jumped ship.
