Forum Discussion
snails pace
my internet is really bad most of the time, sqeaking out 3mbps is usually standard speed, but latley its been
ridiculous. I cant even do a 25mb test because it would take hours. https://testmy.net/db/c82gfE5mr https://testmy.net/c82gfE5mr.png is my latest express t
- Thats what I was afraid of, I'll have to drop HN after my contract expires. Go back the only other provider for the mobile home park I live at, is mediocre but its better than this. Thanks for your attention
If you would like to have have speed issues addressed in this community, first you will need to follow the procedure detailed here: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
If you've already run the required tests, please post the link to your Testmy "My Results" page.
How long have you had speed problems? Did they start recently?
The test you posted is an upload test. What are your download speeds?
What is the State Code number? (that's found here: http://192.168.0.1/#!/home/status)
oops your right on the wrong test result heres the download side
https://testmy.net/db/tQjLGyPV5 https://testmy.net/tQjLGyPV5.png
as for followiing that procedure as I said a 25 meg DL will take hours, perhaps I can use a 5 meg as replacement?
You will need to post the URL to your My Results page. Individual screenshots won't be accepted; they need a history of speed tests.
You do need to do the 25 MB download test. I had a day with slow speeds such as yours, and the 25 MB tests didn't take hours -- took between 5 and 10 minutes each.
EDIT: here's the URL to your stats page: https://testmy.net/quickstats/randalldb
EDIT 2: Your speeds have been pretty bad for a several months. Have you done any troubleshooting (besides speed tests) with the HN reps on this site?
