Forum Discussion
snails pace
- Thats what I was afraid of, I'll have to drop HN after my contract expires. Go back the only other provider for the mobile home park I live at, is mediocre but its better than this. Thanks for your attention
oops your right on the wrong test result heres the download side
https://testmy.net/db/tQjLGyPV5 https://testmy.net/tQjLGyPV5.png
as for followiing that procedure as I said a 25 meg DL will take hours, perhaps I can use a 5 meg as replacement?
You will need to post the URL to your My Results page. Individual screenshots won't be accepted; they need a history of speed tests.
You do need to do the 25 MB download test. I had a day with slow speeds such as yours, and the 25 MB tests didn't take hours -- took between 5 and 10 minutes each.
EDIT: here's the URL to your stats page: https://testmy.net/quickstats/randalldb
EDIT 2: Your speeds have been pretty bad for a several months. Have you done any troubleshooting (besides speed tests) with the HN reps on this site?
maratsade wrote:You will need to post the URL to your My Results page. Individual screenshots won't be accepted; they need a history of speed tests.
You do need to do the 25 MB download test. I had a day with slow speeds such as yours, and the 25 MB tests didn't take hours -- took between 5 and 10 minutes each.
EDIT: here's the URL to your stats page: https://testmy.net/quickstats/randalldb
EDIT 2: Your speeds have been pretty bad for a several months. Have you done any troubleshooting (besides speed tests) with the HN reps on this site?
Ive had this issue since I got Hughesnet, most times its acceptable,5 to 14 mbps,many times its well below 3mbps. never better than that, ive tried a little but with the pandemic increasing the traffic at the time i thought id wait till it got a bit less congested to remove that as a factor
Good morning randalldb,
Welcome back and thanks for posting. About an hour ago I ran diagnostics on your site and they show the HughesNet equipment working normally.
I do see that the Galaxy-S10 had some moments of a fair signal so you might want to move that closer to the modem or switch it to the 5 GHz network.
What were you trying to do that prompted running speed tests?
-Liz
