Forum Discussion
snails pace
- Thats what I was afraid of, I'll have to drop HN after my contract expires. Go back the only other provider for the mobile home park I live at, is mediocre but its better than this. Thanks for your attention
maratsade wrote:You will need to post the URL to your My Results page. Individual screenshots won't be accepted; they need a history of speed tests.
You do need to do the 25 MB download test. I had a day with slow speeds such as yours, and the 25 MB tests didn't take hours -- took between 5 and 10 minutes each.
EDIT: here's the URL to your stats page: https://testmy.net/quickstats/randalldb
EDIT 2: Your speeds have been pretty bad for a several months. Have you done any troubleshooting (besides speed tests) with the HN reps on this site?
Ive had this issue since I got Hughesnet, most times its acceptable,5 to 14 mbps,many times its well below 3mbps. never better than that, ive tried a little but with the pandemic increasing the traffic at the time i thought id wait till it got a bit less congested to remove that as a factor
Good morning randalldb,
Welcome back and thanks for posting. About an hour ago I ran diagnostics on your site and they show the HughesNet equipment working normally.
I do see that the Galaxy-S10 had some moments of a fair signal so you might want to move that closer to the modem or switch it to the 5 GHz network.
What were you trying to do that prompted running speed tests?
-Liz
- That is from a cable connection, wifi turned off, 3 ft cable to modem
randalldb wrote:
That is from a cable connection, wifi turned off, 3 ft cable to modemIf you're referring to the following, and if at least some of the other recent tests have been run via WiFi, it may suggest that the problem lies in the WiFi connection. Perhaps a problem in the settings, the signal or even in the device itself, but it's only a single test, so it's hard to really know.
If I may make a suggestion, I'd give your LAN cable tests and your WiFi tests different labels. There's even a "WiFi" label, though there's no "LAN" label. This way it will be easier for compartative purposes.
- I usually find it difficult to download anything during the day, my mytest.net results have been very poor on a laptop connected to modem via cable anytime after 8 am till about 9pm. Then I get good speeds. During the day I'm getting under 1 mbps
Randalldb,
You still haven't answered Liz's question:
I do see that the Galaxy-S10 had some moments of a fair signal so you might want to move that closer to the modem or switch it to the 5 GHz network.
What were you trying to do that prompted running speed tests?
You may want to answer her question, otherwise you're preventing her from helping you.
- That question is NOT pertinent to my problem...not sure why it was asked. My problem is NOT wifi. I hope that has been made clear.
My problem is 1.streaming on a cable connection during daytime hours. 2. Downloading large files during daytime hours. Low low low download speeds during daytime hours.........
https://testmy.net/quickstats/Randalldb
How does that not answer her question?
What am I missing? Please spell it out.
