Forum Discussion
State Code 23.1.1
Ok, so the gateway is in North Platte, Nebraska. According to Weather Underground, it rained on the 17th and snowed on and off from the 23rd-25th, albeit mostly light snow. Doubtful if that affected things at the gateway, but it's slightly possible.
The next thing is to see if there were any other kinds of disruptions for that particular beam and gateway during the periods you mentioned, which the admins might be able to help determine. (cc: Liz Amanda)
Just for info I'm on same gateway but Echostar 17 satellite, Gen4 plan and of course different beam. Haven't had similar problem as far as I know.
Might help to snip this page everyday at the same time for a week and post them: http://192.168.0.1/limited.html#!/diagnostics/hourly-history
Hi BirdDog, so our gateway is a physical piece of equipment we share and is located in Nebraska?
Yes, it is the ground terminal that talks to the satellite and connects the signal to the internet. I'm in Arkansas but like you, my gateway terminal is in Nebraska.
It is a site with satellite dishes, lots of equipment including servers and cables connected to the internet. From what I understand they are also manned 24/7.
Just a thought, but if it routinely occurs during the Bonus period, say between 3 and 5 am, it's possible it was a series of server upgrades or other maintenance. That's when they typically do that sort of thing and could last for an hour or two.
