Forum Discussion
This Looks Unfortunate
I saw that a another customer had a similar screen shot to this one and he was getting a new/different modem. Is that something I should look into based on my screen shots?
Most state codes are transitory and our general rule of thumb when investigating is that we don't dig in to details like this unless there is a problem that points us there. So if your internet is working fine, it's all good!
-Liz
It would be a good idea to edit the SAN out of your screenshots. This is your account number, which should never be posted in public.
**BLEEP** I forgot about that. Have to get used to SAN = ACCT. Thanks for the reminder.
Koser18 wrote:**BLEEP** I forgot about that. Have to get used to SAN = ACCT. Thanks for the reminder.
Just in case, you can edit your posts by clicking on the three dots to the upper right of the post. You can then use Paint in Windows or Preview on a Mac to erase or block over the SAN.
I was just now searching Help trying to see how to edit that. I'm on my phone right now so I'll switch to the laptop. Thank you!
