Forum Discussion

Koser18's avatar
Koser18
Sophomore
4 years ago

This Looks Unfortunate

I saw that a another customer had a similar screen shot to this one and he was getting a new/different modem. Is that something I should look into based on my screen shots?  
Performance
  • Liz's avatar
    Liz
    4 years ago

    Most state codes are transitory and our general rule of thumb when investigating is that we don't dig in to details like this unless there is a problem that points us there. So if your internet is working fine, it's all good!

     

    -Liz

GabeU's avatar
GabeU
Distinguished Professor IV

Koser18 

 

It would be a good idea to edit the SAN out of your screenshots.  This is your account number, which should never be posted in public.

Koser18's avatar
Koser18
Sophomore
4 years ago

**BLEEP** I forgot about that. Have to get used to SAN = ACCT. Thanks for the reminder.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    4 years ago
    Koser18 wrote:

    **BLEEP** I forgot about that. Have to get used to SAN = ACCT. Thanks for the reminder.

    Just in case, you can edit your posts by clicking on the three dots to the upper right of the post.  You can then use Paint in Windows or Preview on a Mac to erase or block over the SAN.

    • Koser18's avatar
      Koser18
      Sophomore
      4 years ago

      I was just now searching Help trying to see how to edit that. I'm on my phone right now so I'll switch to the laptop. Thank you!