Forum Discussion
This site can't be reached--after HughesNet modem replaced
Humor me... It's very possible that there is a corrupted DNS record that is just hopping from one device to the other - it happens. They propagate between devices depending on what each device uses as it's DNS 'server', so switching things around wrt to the DNS is just complicating things. Please try the following steps in the order stated, which is the only way to ensure it's been eliminated:
1. Turn every device using the internet off (computer, phone, tablet...) - everything but the modem must be powered off first.2. Reboot the HughesNet modem by unplugging its power plug from the wall socket.
3. Wait a minute, and plug the modem back in.
4. Wait another minute until the modem is fully online (all front panel indicators are back on) and start turning your devices back on, one by one.
With regard to the phone, it's possible that the app isn't properly overriding HughesNet's own DNS. I found the following concerning a way to change the DNS directly in the phone without having to use any 3rd party app...
https://www.dignited.com/33627/change-your-phone-dns-server/
Also, have you tried changing the DNS in the HT2000W? I have mine set to Google's DNS and I don't have any of the issues you're experiencing. Then again, it's possible that it's your connection path due to your ground station's location that makes the difference, but it still might be worth a try. To change your HT2000W's DNS, do the following from a LAN cable connected device (in case something causes a WiFi connection loss)...
1. Go to this page, and use admin as the password to enter the WiFi Settings.
2. On the left, click on Advanced Setup, the DNS.
3. Uncheck "Obtain from ISP", enter the DNS info (8.8.8.8 and 8.8.4.4 for Google), then click Save Settings.
4. After the settings are saved, log out of and exit the WiFi Settings page.
After this, anything that is connected to the modem and set to automatically obtain the DNS should resolve to using Google's DNS, including your phone (you should disable or uninstall that DNS app if you do this, though make sure to set it back to automatic before doing so). You can leave the desktop set to Google's, or set it back to automatic. Either way, it should still use Google's DNS as long as the HT2000W is set this way.
