Forum Discussion
Unable to load Amazon, Problem Upstream From Modem
I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and...
Good morning everyone,
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
Thank you,
Amanda
Could be a corrupted DNS cache causing this.
You may want to consider disconnecting power to the modem, and your third party router, then change the DNS provider to Googles DNS. Once you have done that, you may want to flush your DNS records on your computer.
If that doesn't work, you may want to change your DNS server on your computer back to Automatic.
Was just about to also suggest it might be a DNS problem.
I've also had a problem where Amazon wouldn't load in the past. Rebooting the modem and any other external routers fixed it right up.
Thanks for all the replies! Can those with the issue give rebooting the modem/router a try? If that doesn't work, let me know. I am still waiting on an engineering reply.
~Amanda
Having the same issue here; rebooted the modem, same issue on various devices and browsers, nd only affecting Amazon.com
