Forum Discussion
Unable to load Amazon, Problem Upstream From Modem
I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and...
Good morning everyone,
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
Thank you,
Amanda
After a couple of trouble free days shopping on Amazon, the problem returned. I followed the same procedure as before and it appears to have resolved the issue, for the time being. I did a trace to Amazon while connected thru the router, both before and after the fix.
Before:
And After:
Unfortunately, I forgot to do a trace without the router prior to the fix, but I did take a trace without the router after.
Personally, I have no idea what the rest of you might see in these tea leaves. If the problem persists, I'll continue to remove steps from the solution to narrow it down.
Haven't had the Amazon problem today, myself, but I ran the traceroute just for the heck of it. Looks a lot different, though I don't know what any of it means.
