Forum Discussion

bodiesxwix's avatar
bodiesxwix
New Member
2 years ago

Unstable Zoom Internet but Youtube is working fine

Anyone else have an issue like this? My internet speed is showing that it's completely fine yet I'm on a zoom call and no one's video is showing. The host is frozen. But yet I can go to youtube and p...
Performance
unstable
Zoom
GabeU's avatar
GabeU
Distinguished Professor IV
2 years ago

In addition to the info in Damian's post, I suggest also trying to lower the resolution of the Zoom feed. I don't use Zoom, but I found some instructions for turning off HD...

 

  1. In your desktop Zoom client, click Settings (the gear icon).
  2. Click Video in the left-hand menu.
  3. In the My Video section, uncheck the box beside Enable HD if it is checked.