Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Usage meter download

So I thought I could download the usage meter from the Usage page under My Account, but it's not there.Then I went to this page: https://support.hughesnet.com/en/faq/internet/what-is-usage-meter but ...
Data Management
  • Liz's avatar
    Liz
    5 years ago

    Hi folks,

     

    We had some discussions around the Usage Meter as well after your feedback was sent up. Apparently the desktop client's adoption rate is low now since usage can be checked via the support center and the mobile app. 

     

    Regarding the functionality of the current desktop client, it will continue to work as long as it remains installed, but can't be reinstalled on another PC or the same one after re-imaging. As Kathy mentioned, moving forward, your best options for checking usage are the mobile app, the support center, and also the SCC.

     

    As a last resort to advocate for a desktop client, I submitted some options via our suggestion pipeline. If we have any good news to share on that front, you'll definitely hear from us! (Don't hold your breath.)

     

    -Liz

maratsade's avatar
maratsade
Distinguished Professor IV

I have the usage meter installed on 3 Windows 10 devices. 

MarkJFine's avatar
MarkJFine
Professor
5 years ago

And I have it installed on a Win10 VM.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    GabeU has it on a Win 10 Pro device, or maybe more than one.  I wonder why the page says it doesn't work on Win 10. 

  • Reggie's avatar
    Reggie
    Teaching Assistant
    5 years ago
    Now you know why I normally don't respond to many posts. I don't like to give untrue information to anyone. Have a good day.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    OK, but you didn't give untrue information -- you gave the information that was on the page. If the information on the page is inaccuarate, that's no reflection on you, Reg. 

     

    Reggie wrote:
    Now you know why I normally don't respond to many posts. I don't like to give untrue information to anyone. Have a good day.

     

  • MarkJFine's avatar
    MarkJFine
    Professor
    5 years ago

    Better yet, why is there a misplaced image of TestMy where the system tray image showing the app icon should be?

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    I noticed that --- what on Earth?  

     

    MarkJFine wrote:

    Better yet, why is there a misplaced image of TestMy where the system tray image showing the app icon should be?

     

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago
    maratsade wrote:

    GabeU has it on a Win 10 Pro device, or maybe more than one.  I wonder why the page says it doesn't work on Win 10. 

    I wonder if it was written before Windows 10 was released and was meant to refer to those using the Insider's preview version.  Either that or the person who wrote it didn't know much about it.  

     

    I started using Windows 10 within its first month of release and the meter has always worked with it.  

     

    That testmy snapshot... LOL.