Forum Discussion
Usage meter javascript error
A javascript error occured in the main process. Uncaught exception: Error: Error parsing your configuration file: [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpe...
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
JRE (Java Runtime Environment) shouldn't (more like isn't...) a requirement for running the status meter... Have no idea how nor why that would fix the problem...
I have no idea either because I don't know programming but this website: What is Java and can I do without it?
Says: To summarize: if you don't update JAVA and don't update your apps, then you might be O.K. for your system not dying (of course, you might be leaving yourself open for a vulnerability or two). If you get new software, it might come with a version-specific JAVA requirement so watch out for that. As for uninstalling it altogether, that could be problematic for various applications but you should find that out pretty quickly ("Oh, the backup software can't load...."). In that case, you can always reinstall. If you look at your task manager (Windows) at the processes and you see JAVA.EXE using the processor, that could be a sign you need JAVA. JAVASCRIPT is a scripting language based on JAVA that usually runs websites. Many suggest disabling scripting in your browser as a security means, but, if one of the websites you frequent requires that, you would need to turn it on again. You system may not become crippled for any of this but some of your applications might if JAVA is removed. Also, if you have trouble uninstalling JAVA, it could mean that one of your startup applications uses JAVA. Again, its an "application thing". If anyone sees something I said incorrectly, please let me know. I'd appreciate it.
- 03-27-2017 09:19 AM
Vampy,
Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder. Also navigate to c:\program files\hughesnet-usage-meter and delete anything that may reside in that folder. Then download and install the latest version (Should be 6.6) and see what happens.I have been referred to this entry as the proper fix for the Java Script error on usage meter. Sounds good to me but I need a map for the journey to get there. Could you tell me step by step how to safely navigate to those places where I need to go? Sure would appreciate your directions.
I left you a response with instructions in the other thread:
https://community.hughesnet.com/t5/Tech-Support/Why-is-Gen5-using-way-more-data-that-Gen4-ever-did/td-p/77713/page/4Thanks Mark. I read your entry kin the other thread. My problem is still that I do mot know where to look for the directory you have told me to look for.
