Forum Discussion
VERY slow email access
I just changed out my old machine for a new one, multi core, intel i5 64 bit machine with 12 gig of ram. at first email was loading normally, now it takes sometimes three tries to access it. After si...
Liz,
My Contact Lists and emailed lists are back. Everything seems to be fine.
Thank you.
Bill R
Email seems to be working ok this morning, TY GabeU
I guess I spoke too soon, email is doing the same thing again. Very slow loading
Good morning wgrobison1,
Thanks for reaching out. Is it just the HughesNet webmail that loads slowly? How do other pages load for you? Please walk me through how exactly you're accessing webmail starting with the URL you go to first when you launch your browser.
If you have another device to try, does the slowness persist there?
If you're able to try your new PC on a non-HN connection, does webmail still load slowly? If not, does a phone on a cellular network load webmail normally?
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Hi Liz,
Yes it is only hughesnet mail that is slow, also all of my email contacts are gone
Thanks wgrobison1.
Please walk me through how exactly you're accessing webmail starting with the URL you go to first when you launch your browser.
If you have another device to try, does the slowness persist there?
If you're able to try your new PC on a non-HN connection, does webmail still load slowly? If not, does a phone on a cellular network load webmail normally?
Is this where you normally saw your email contacts? You used to see this screen populated?
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Yes Liz, that is what I see when email page comes up. Nothing in the contacts or emailed contacts though it says there is nothing there
