Forum Discussion
jdandria
7 years agoFreshman
Very slow internet over the last several days
Over the last several days my internet speeds have dropped dramatically. I've rarely had better than 10Mbs but the last few days have seen download speeds between 250K and 1Mbs. It's hard to even use...
- 7 years ago
That's an older model that you don't need to send back, thanks for checking!
Liz
Moderator
Thanks for the clarification jdandria. In the meantime I've sent you a newer modem modem since I noticed you were still on the HT1000. Just wanted to be sure you had an updated modem before doing further troubleshooting. Please let us know how it goes.
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