Forum Discussion

GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago

Video Data Saver control missing...

The Video Data Saver control is missing from both my Usage Meter and MyAccount site.  I power cycled the modem in an attempt to bring it back, but without success.     It went missing sometime with...
Data Management
  • Liz's avatar
    Liz
    6 years ago

    Hi Gabe,

     

    It's fixed! If you see otherwise, just let us know. :)

     

GabeU's avatar
GabeU
Distinguished Professor IV

Perhaps, but my issue just started.  They'll likely fix it quickly.  

Liz's avatar
Liz
Moderator
6 years ago

Hi Gabe,

 

You might've already seen this in another customer's thread, but since yesterday evening, we've received reports of intermitted issues with the Video Data Saver, so our engineers are already working to resolve this.  Your patience and understanding are much appreciated.