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rustythecur's avatar
rustythecur
Junior
7 years ago
Solved

Video Data Saver disappears every month

    My Video Data Saver goes missing every month. It usually appears again when a new billing cycle starts.       To be clear what happens is first it disappears from the pull down menu for the usa...
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  • rustythecur's avatar
    rustythecur
    7 years ago

    Hi Liz,

     

            Thank you for your reply. I must apologize I did not fully understand how the VDS works. I thought I had to keep hitting the bottom button to put it into snooze. I did not realize I could permanently disable the VDS with the top button.


              My VDS did return and I have toggled it off permanently, so this should not be a problem in the future. Thank you Liz!

     

rustythecur's avatar
rustythecur
Junior
7 years ago

Hi Liz,

 

        Thank you for your reply. I must apologize I did not fully understand how the VDS works. I thought I had to keep hitting the bottom button to put it into snooze. I did not realize I could permanently disable the VDS with the top button.


          My VDS did return and I have toggled it off permanently, so this should not be a problem in the future. Thank you Liz!

 

Liz's avatar
Liz
Moderator
7 years ago

Whew! Thanks for the clarification, we were worried VDS was acting extra funky for you. Glad that's sorted out now. Have a great weekend!