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gaines_wright
Tutor
7 years ago
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Warning, don't fry your modem.

  Some years ago, an EMT vehicle backed over and destroyed my Hughes dish. The next morning I called my trusty tech company, and the first thing he asked me was if the coax was damaged, and next if h...
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  • BirdDog's avatar
    BirdDog
    7 years ago

    Yes, there is DC power supplied by the modem going through the coax to power the radio on the dish. Under certain situations the modem can be damaged if the power is shorted out. There are protections built in but they don't always work.

     

    Also one reason we say to power down the modem from the wall receptacle, not the plug on the back of the modem.

BirdDog's avatar
BirdDog
Assistant Professor
7 years ago
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Yes, there is DC power supplied by the modem going through the coax to power the radio on the dish. Under certain situations the modem can be damaged if the power is shorted out. There are protections built in but they don't always work.

 

Also one reason we say to power down the modem from the wall receptacle, not the plug on the back of the modem.

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don't fry your modem.","id":"message:109820","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:64574"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:109820"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:109820"},"body@stripHtml({\"truncateLength\":200})":"   Some years ago, an EMT vehicle backed over and destroyed my Hughes dish. The next morning I called my trusty tech company, and the first thing he asked me was if the coax was damaged, and next if h...","body@stringLength":"1450","rawBody":"

  Some years ago, an EMT vehicle backed over and destroyed my Hughes dish. The next morning I called my trusty tech company, and the first thing he asked me was if the coax was damaged, and next if had I cut the power to the modem.

 

  I didn't discover that the coax was broken until the next morning, and I hadn't powered down the modem for all of that time. He said that with all the rain we had that night, that the modem was probably fried, so he would make sure that the tech he sent brought a new modem with him, and for me to unplug the modem at once, even though it was probably too late by now.

 

  He was right, the modem was fried.

 

  I knew that coax was designed to carry extremely weak signals, and I didn't think there was enough power available to cause any damage. Looking back now, I think it was probably the transmit signal to the dish that probably had enough power to do the damage, and the water on the broken end of the coax caused a short on the transmit circuit of the modem. At least, that's my theory.

 

  I suspect that this may be true for the newer generation modems also. I'm going to play it safe from now on, and if anything ever happens to my dish again, I'm going to immediately cut the power to the modem.


PREJUDICE, n. A vagrant opinion without visible means of support.
The Devil's Dictionary

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  Some years ago, an EMT vehicle backed over and destroyed my Hughes dish. The next morning I called my trusty tech company, and the first thing he asked me was if the coax was damaged, and next if had I cut the power to the modem.

 

  I didn't discover that the coax was broken until the next morning, and I hadn't powered down the modem for all of that time. He said that with all the rain we had that night, that the modem was probably fried, so he would make sure that the tech he sent brought a new modem with him, and for me to unplug the modem at once, even though it was probably too late by now.

 

  He was right, the modem was fried.

 

  I knew that coax was designed to carry extremely weak signals, and I didn't think there was enough power available to cause any damage. Looking back now, I think it was probably the transmit signal to the dish that probably had enough power to do the damage, and the water on the broken end of the coax caused a short on the transmit circuit of the modem. At least, that's my theory.

 

  I suspect that this may be true for the newer generation modems also. I'm going to play it safe from now on, and if anything ever happens to my dish again, I'm going to immediately cut the power to the modem.


PREJUDICE, n. A vagrant opinion without visible means of support.
The Devil's Dictionary

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Yes, there is DC power supplied by the modem going through the coax to power the radio on the dish. Under certain situations the modem can be damaged if the power is shorted out. There are protections built in but they don't always work.

 

Also one reason we say to power down the modem from the wall receptacle, not the plug on the back of the modem.

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Yes, there is DC power supplied by the modem going through the coax to power the radio on the dish. Under certain situations the modem can be damaged if the power is shorted out. There are protections built in but they don't always work.

 

Also one reason we say to power down the modem from the wall receptacle, not the plug on the back of the modem.

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BirdDog wrote:

Yes, there is DC power supplied by the modem going through the coax to power the radio on the dish. Under certain situations the modem can be damaged if the power is shorted out. There are protections built in but they don't always work.

  Given the behavior of my tech guy I would guess that they seldom work, because he was absolutely sure that I was going to need a new modem.

 

  There's obviously a lot more happening on that one piece of coax than I ever thought there would be.   BTW I hate coax.  The first computer network I worked with,  was coax run overhead on already existing poles.  It was an absolute nightmare to keep working.   After we had done about everything that we could think of to try to fix it.  I told my supervisor the only thing we could to do now was to change all the poles.  :>)> 

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 wrote:

Yes, there is DC power supplied by the modem going through the coax to power the radio on the dish. Under certain situations the modem can be damaged if the power is shorted out. There are protections built in but they don't always work.

  Given the behavior of my tech guy I would guess that they seldom work, because he was absolutely sure that I was going to need a new modem.

 

  There's obviously a lot more happening on that one piece of coax than I ever thought there would be.   BTW I hate coax.  The first computer network I worked with,  was coax run overhead on already existing poles.  It was an absolute nightmare to keep working.   After we had done about everything that we could think of to try to fix it.  I told my supervisor the only thing we could to do now was to change all the poles.  :>)> 

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lets be honest...your modem is supplied power by an AC/DC converter. A cheap one at that. If the modem failed before the converter did...HughesNet needs a new modem manufacturer. Plain, simple, to the point.

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lets be honest...your modem is supplied power by an AC/DC converter. A cheap one at that. If the modem failed before the converter did...HughesNet needs a new modem manufacturer. Plain, simple, to the point.

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gaines_wright wrote:
  Given the behavior of my tech guy I would guess that they seldom work, because he was absolutely sure that I was going to need a new modem.

People often say that about me when I suggest they buy new stuff...oh...erm...I will just be over here looking at my tractor pics....

                                                                                                                                                 

 

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 wrote:
  Given the behavior of my tech guy I would guess that they seldom work, because he was absolutely sure that I was going to need a new modem.

People often say that about me when I suggest they buy new stuff...oh...erm...I will just be over here looking at my tractor pics....

                                                                                                                                                 

 

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