Forum Discussion

GW's avatar
GW
Advanced Tutor
6 years ago
Solved

Web Acceleration failing

Recently my HT2000W with current Software Version: 3.4.6.26 (M) has been going to failure on Web Acceleration showing yellow on System Status page link and showing the Down status and red X for Web A...
HT2000W
web acceleration
  • Liz's avatar
    Liz
    6 years ago

    Hi GW,

     

    Good news, we got an update before we go into the weekend! Engineering has applied changes in your area, so please monitor performance for any improvement.

     

    Thanks,

    Liz

GW's avatar
GW
Advanced Tutor
6 years ago

Remy 

Still failing on 30.1.1 but now it's completely shutting off with a lot of downlink and gateway errors. I hope this is the result of someone trying to fix my problem.

 

 

 

Remy's avatar
Remy
Moderator
6 years ago

GW,

 

30.1.1 itself is normally a network issue, however, seeing the rest of the state codes may be a power issue. Are the modem and cables plugged in securely? Are you connected to a surge protector, or directly to an outlet?

 

Thanks,

Remy