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sepmeier's avatar
sepmeier
Sophomore
5 years ago

Wifi drop out

Over the past few days my Hughesnet wifi - both 2 and 5 gigs - has been shutting off / dropping out for 30 seconds - then coming back. No obvious relationship with the high speed data plan being fu...
  • Liz's avatar
    5 years ago

    Hi sepmeier, 

     

    I see it's your first post here, so welcome to the community! I'm sending you a new modem to swap out. You can use the box it comes in to send back your old modem; there should be a return label in the outer pouch. Let me know how the new modem works out for you!

     

    -Liz