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jenbeth5's avatar
jenbeth5
Sophomore
6 years ago
Solved

With all the complaints I want to do something Positive...

THANK YOU FOR MY INTERNET !! being stuck at home SUCKS ... I love my internet !!! if I did not do Facebook , twitter youtube and Instagram I would go NUTS !!! yah I used all my Data already but the sp...
Data Management
Performance
  • Amanda's avatar
    Amanda
    9 years ago
    Hello Ronnie
     
    We've had the call reviewed and found that during the call it was not mentioned that faxing services would be required or that a fax machine would be used. I understand this is a hindrance to your work and mission so I do want to help. I can cancel just the Voice service without cancelling the internet or I can do both. Unfortunately we don't offer a traditional fax service, so with our internet the only option is either a separate land line or as BirdDog recommends, e-fax.
    Please let me know what you would like to do. Any cancellations would have the early termination fees waived, of course.

    Thank you
    Amanda
Liz's avatar
Liz
Moderator
6 years ago

Good morning jenbeth5,

 

Well this was a lovely thing to read on a Monday morning! Thank you!! I hope you had a nice Easter as well. I pulled up your account and looks like on the last site visit, it was Arthur who helped you out. I made sure to pass along your comments to our field services department who oversees the techs.

 

Thank you again for your positive post, jenbeth5! Have a great rest of your week.

 

-Liz

 

jenbeth5's avatar
jenbeth5
Sophomore
6 years ago

your Welcome Liz !!!!!!!!!!!!!!!!!!!!

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I forgot his name but you can look it up right ?","kudosSumWeight":4,"postTime":"2020-04-12T12:48:30.931-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Data Management","text":"Data Management","time":"2017-03-08T04:06:48.317-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:122903_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9468},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:122903":{"__typename":"Conversation","id":"conversation:122903","solved":true,"topic":{"__ref":"ForumTopicMessage:message:122903"},"lastPostingActivityTime":"2020-04-14T11:09:21.166-04:00","lastPostTime":"2020-04-14T11:09:21.166-04:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:122903":{"__typename":"ModerationData","id":"moderation_data:122903","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:122903_1":{"__typename":"Revision","id":"revision:122903_1","lastEditTime":"2020-04-12T12:48:30.931-04:00"},"ForumReplyMessage:message:122983":{"__typename":"ForumReplyMessage","id":"message:122983","conversation":{"__ref":"Conversation:conversation:122903"},"author":{"__ref":"User:user:24210"},"revisionNum":1,"uid":122983,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: With all the complaints I want to do something Positive...","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:122983"},"parent":{"__ref":"AcceptedSolutionMessage:message:122922"},"body":"

your Welcome Liz !!!!!!!!!!!!!!!!!!!!

","body@stringLength":"44","rawBody":"

your Welcome Liz !!!!!!!!!!!!!!!!!!!!

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Good morning jenbeth5,

\n\n

 

\n\n

Well this was a lovely thing to read on a Monday morning! Thank you!! I hope you had a nice Easter as well. I pulled up your account and looks like on the last site visit, it was Arthur who helped you out. I made sure to pass along your comments to our field services department who oversees the techs.

\n\n

 

\n\n

Thank you again for your positive post, jenbeth5! Have a great rest of your week.

\n\n

 

\n\n

-Liz

\n\n

 

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Good morning jenbeth5,

\n\n

 

\n\n

Well this was a lovely thing to read on a Monday morning! Thank you!! I hope you had a nice Easter as well. I pulled up your account and looks like on the last site visit, it was Arthur who helped you out. I made sure to pass along your comments to our field services department who oversees the techs.

\n\n

 

\n\n

Thank you again for your positive post, jenbeth5! Have a great rest of your week.

\n\n

 

\n\n

-Liz

\n\n

 

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