Forum Discussion
Finally got Gen5
Doesn't seem like many got Ultra back when it was offered and for the cost I see no reason to upgrade now. I can live with the periodic slowdowns at night and other random times. Can understand others moving to Gen5 who've had big problems. Maybe some beams on J1 are not functioning so well.
BirdDog wrote:Doesn't seem like many got Ultra back when it was offered and for the cost I see no reason to upgrade now.
I never had the option for Ultra, but I came to the Gen4 game late, so it may have been an option for my area earlier on. Heck, I only had Gen4 for a little under fourteen months when I upgraded to Gen5. Even with the Microsoft update problems and the issues with buffering, I was still glad I upgraded. Just the speed difference of 1.6Mbps vs 20Mbps, then, later, 30Mbps, was worth it. And the upgrade deal I got was worth it, as was the upgrade deal I got when upgrading to Gen5. I think the latter I got for being a long time customer and/or because it was such a simple upgrade. Just a radio flip, a repoint and a new modem hookup for the latter. Pretty simple.
- David Clarke9 years agoFreshmanI was supposed to upgrade to Gen 5 today but the install tech was a no show! Really makes me mad since I had to take the afternoon off for nothing. I cancelled the upgrade and will stay with Gen 4 rather than spend more money with a company that takes my time for granted!
- BirdDog9 years agoAssistant Professor
David Clarke wrote:
I was supposed to upgrade to Gen 5 today but the install tech was a no show! Really makes me mad since I had to take the afternoon off for nothing. I cancelled the upgrade and will stay with Gen 4 rather than spend more money with a company that takes my time for granted!Yep, that is unacceptable. I'd be pretty upset also. Hopefully they review that company/installer.
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