HORRIBLE SERVICE
id like to start out by saying i only still have hughesnet because of the rediculous price it costs to end the contract. I signed up for service with hughesnet because of the lack of cable internet in...
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So its unrealistic of me to want to stream Netflix? And if you would have read. I did notify them of issues. 3 times. They tell me everything is good and to use lower resolution
I get it, you had an underwhelming customer service experience. You probably tried the phone reps, but you haven't tried here, with the corporate reps (higher tier, direct line to engineer dept., and more).
If you were willing to work with them and troubleshoot, you may find the cause for the rubbish Netflix experience: could be congestion, traffic, latency, Netflix issues with congestion/traffic/latency, could be a weak signal.... could be so many things that troubleshooting and diagnostics would be necessary, and you're in a tech support community with access to corporate reps and corporate engineers.
Why not give it a chance? If they can't help you, then you'd be where you are now, with a crappy Netflix experience. But what if they can help you?
Jrhill89 wrote:
So its unrealistic of me to want to stream Netflix? And if you would have read. I did notify them of issues. 3 times. They tell me everything is good and to use lower resolution
