Forum Discussion
Slow speeds during peak hours
So I have been seeing a lot of commercials for hughes net lately. 2 thoughts on these. 1, its a shame they are lying. 2, apparently my internet is ridicuously slow because I use it during peak hour...
supafly94 wrote:apparently my internet is ridicuously slow because I use it during peak hours.
It's too bad that both times people have tried to help you to see if there is a problem you've stopped replying, with the last thread waiting for a reply for twenty days before it was locked.
"The speed of the tests look like they should be enough to stream, but looking at the individual test variance graphs show what appears to be congestion."
"As Gabe mentioned, to get a better understanding of where your speeds are averaging during non-peak hours, different test at different times of the day can help us determine if it's due to congestion or another underlying cause."
Are these answers not telling me I have slow speeds because of congestion during peak hours!?
Please explain to me how this works then!
What they are telling you is what you need to do so they can figure out if it's congestion OR something else.
"Are these answers not telling me I have slow speeds because of congestion during peak hours!?"
supafly94 wrote:Are these answers not telling me I have slow speeds because of congestion during peak hours!?
Please explain to me how this works then!
Kinda simple really, this is congestion. Imagine the cars are bytes and you're one of them, everyone is slowed down. Only so much can flow through something with limited capacity.
supafly94 wrote:"The speed of the tests look like they should be enough to stream, but looking at the individual test variance graphs show what appears to be congestion."
"As Gabe mentioned, to get a better understanding of where your speeds are averaging during non-peak hours, different test at different times of the day can help us determine if it's due to congestion or another underlying cause."
Are these answers not telling me I have slow speeds because of congestion during peak hours!?
Please explain to me how this works then!
Call me crazy, but I, personally, would think that statements like "appears to be congestion" and "As Gabe mentioned, to get a better understanding of where your speeds are averaging during non-peak hours, different test at different times of the day can help us determine if it's due to congestion or another underlying cause" suggest that the cause of the issue isn't known for sure and that further troubleshooting, as indicated, is needed.
If the person experiencing the issue keeps dropping out of the troubleshooting process it makes it rather difficult to give a definitive answer as to the cause.
That's how it works.
