Forum Discussion

hughesblows's avatar
hughesblows
New Member
6 years ago

captcha to submit an internal already authenticated request? That's a new low

Pretty sure I've never seen a company have you submit an email to them or support ticket where you're already authenticated and logged into your online account.... and then make you do a pretty hard ...
general discussion is not a support area
GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago

Yes, they're concerned about security, just like every other company with an online presence.  If you don't wish to deal with it you can always call them at 866-347-3292 to get support, or even use this SUPPORT community.