There used to be a section in support where we could just list the e-mail addresses that we were blocked from sending to, but I cannot find it. Going to customer support, no one seems to know what I am talking about. I am currently blocked by AOL - is anyone else experiencing this? Where do I list this so the block which AOL has placed against Hughesnet can be removed? And NO, I am not interested in spoofing my modem so AOL will not know I am with Hughes! I don't want to SNEAK in, I want the block removed!
Solved! Go to Solution.
My E-mails to two different AOL addresses are being blocked by AOL. This happens when an E-mail provider gets a ton of SPAM from some specific domain, and they block all E-mail from that domain. It can only be resolved when Hughes contacts AOL and works out the reason for, and the removal of, their block. Meanwhile, I RECEIVE from AOL just fine, and I both send and receive from all other addresses fine. This happens using Eudora or web-mail either one.
Meanwhile, I use Hotmail for any mail I want to send to an AOL address, and it works fine.
I reported this to Hughes earlier, and their proposed 'solution' was to change some values in my modem - which I declined to do. I don't need some stop-gap work-around that could cause other problems, I need Hughes to contact AOL and resolve this.
I sent mine also -
I have hit this before, with a smaller domain than AOL, and it took moving heaven and earth to get them to unblock messages from EarthLink (the service I was using at the time). Everyone keeps saying have the mail recipient contact their web-service, since they are the ones doing the blocking - but that does NOT work. Only when the SENDING domain contacts the RECEIVING domain can the block be removed.