Forum Discussion
Community notification emails have stopped.
The last Community notification email I received was at 5:40PM EST yesterday. Since then, there have been many replies and such that have prompted notifications within the Community itself, but no e...
Good morning folks,
Thank you for your patience while we continue to investigate. While we currently can resolve this issue as it pops up on a user by user basis, we're still working on pinpointing the root cause of this forum notification issue to apply a permanent and universal solution. I'll keep this thread updated on news as we get it.
If you notice your e-mail notifications not arriving when you should be receiving them, please let me know ASAP; posting in here is fine. Include the approximate date and time of the notification received in the community that didn't arrive as an e-mail notification.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Just a thought on this mystery: Sometimes emails will get rejected for some reason so the sender tries again in a set amount of time. that time could be an hour, could be 24 hours. Could also be it keeps trying and finally gets accepted 24 hours later.
I'm thinking that this was initially set for a single try, which is why things were failing immediately. Someone went in and changed it for a series of retries, which is why things are now showing up much later.
A good thought and Well explained. I have seen a misspelled username being returned for days previously. Till they stop trying. .
Are you receiving Community notification emails today?
I've been getting them all along, best I can tell.
Perhaps my Community Board settings are different than yours.
I am "subscribed" to any disscussion that I stick my 2 cents worth in, then the board sends me an email every time sombody else does too. In theory I should have received 2 emails from just you today. I received No email from the board subscriptions today or for the past 5 days. The email system is not sending them.
